All Sales Are Final
No returns allowed.
Exchange Guidelines
Timeframe: Exchanges must be made within 14 days of the original ship date.
Value: The exchanged product must be equal to or greater in value than the item being returned.
Eligible Products for Exchange
Condition: Items must be in original factory condition.
Unaltered, unworn, undamaged.
No odors or signs of wear or styling products.
Packaging: Must have tags attached and be in original packaging.
Deadline: Items must be returned within 14 days from the ship date.
Ineligible Products for Exchange
Items showing signs of wear, including odors or styling products.
Damaged packaging or product.
Discontinued, closeout, and last call items.
Fees
A 15% restocking fee applies per item exchanged.
Shipping costs are non-refundable.
Wig accessories, such as wig liners, foam heads, and color rings, cannot be exchanged or returned.
Items shipped to Canada and internationally are FINAL SALE and CANNOT be exchanged or returned.